During an era that’s recently experienced a newly directed focus on employee development, mental and physical wellbeing, comfort, and overall level of satisfaction, the need for a dedicated human resources department becomes all the more apparent. This change of approach to the employee/employer relationship caused many organizations to dedicate more effort toward a more efficient […]
Over the last few years, the hospitality industry has been slammed with unprecedented change. First, there was coronavirus, and the unknowns involving closed lobbies, social distancing, digitized menus, drive-thru-only locations, and outdoor spaces. The global pandemic posed substantial risks and potentially threatened to close the restaurant industry as a whole, forcing restaurateurs and technologists to […]
Improving the employee experience can be extremely beneficial to restaurant owners. Providing opportunities for staff development is one of the best ways to do so. By equipping your staff with the proper tools and skills, they can guarantee a quality dining experience for your customers. Upskilling your restaurant staff can also increase employee retention, preventing you from spending […]
As a new restaurant owner, you know you need to engage your target audience. The million-dollar question is how to reach your customers in the most effective way. Should you go for traditional marketing methods, digital strategies, or both? You have the best food, location, and experienced staff, but the tables are still empty. In […]
The restaurant industry has been tossed through a laundry list of change, and forced innovations since early 2020. But even before the pandemic, restaurants have always been a remarkably difficult industry for business owners. With notoriously slim margins already, the addition of labor shortages, global inflation, and supply chain disruptions have increased the difficulty of […]
What’s the most important prerequisite for running a high-quality food service establishment? Is it the food? Is it customer service? Or maybe it’s the theme and overall experience? While these are critical elements to a top-tier dining experience, they can’t run efficiently without well-structured, rock-solid restaurant scheduling. An ill-planned schedule means so much more than […]
