MEET SYNERGYSUITE
OUR STORY
We’re all about helping you take care of the back of house, so you can get back to actually doing what you love. SynergySuite was built by restaurant people who were frustrated by disconnected tech giving disconnected information—so we made something better.
We built a fully integrated back office platform that puts you back in control of your restaurants, with the tools and insight you need to work better. Totally mobile and completely user friendly—all in one easy place. So you can stop stressing about spreadsheets and enjoy your job again.
2011
Frustrated by the state of back- office restaurant technology, co-founders (and siblings) Niall and Suzanne Keane founded SynergySuite with a vision for better restaurant management software.
2012
No legacy software here. Our app launches, giving customers access to everything they need at any time.
2015
Our first U.S. office opens in Silicon Valley. We also open an office in Montenegro, expanding the development team and providing additional support across time zones.
2018
We open our U.S. headquarters in Lehi, Utah, and the company doubles in size to accommodate increased demand from U.S. restaurants.
2018
Cover, our team and restaurant scheduling app, launches. Cover gives employees more control over their time and operations.
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Greg has been working with SaaS customers for more than 20 years to help them find the right solution to their problems. He has deepened the company’s focus on meeting customer needs and speaking directly to customers and partners through our sales and marketing efforts. Greg is the guy who is never satisfied until the customer has what they need.
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Niall is a food guy and entrepreneur who realized he could make more of an impact on the restaurant industry by moving into the tech side. After more than a decade creating bespoke restaurant and hospitality tech, Niall developed SynergySuite as a solution to the problems he saw when working in restaurants. He is driven by a passion for helping customers succeed through technology.
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Suzanne is the business brain behind the scenes. With a focus on partnerships, future developments and strategy, as well as a background in restaurants, Suzanne helps ground the team and maintains a strong focus on successful enterprise system delivery.
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Gary has been the bridge between customers and technology at major tech companies for more than 20 years. He has a knack for understanding technical problems, while being able to communicate the solutions to clients at any level of technical ability. Gary’s main goals are to develop customer productivity and build strong collaboration between client services, sales and support.
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Eric brings more than three decades of experience in finance, public accounting and operations to SynergySuite, as well as a passion for growing technology companies. His enthusiasm for building teams and processes is an invaluable part of our executive team.
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Jared has been managing, implementing, deploying and modernizing technology since 2003. He is a talented and experienced manager of global technology teams, and has a passion for helping employees develop their skills. Jared enjoys finding and implementing technology and process improvements to create a better experience for customers.
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As the earliest non-founding employee of SynergySuite, Niall has been a key part of our success from the beginning. Niall is passionate about all things tech, and loves getting to nerd out on product development methodologies, lean product development and collaborative teams. He is happiest when solving a tough problem or upgrading an existing system to get the best return.
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Bláithín has been key in building strong collaboration between engineering, sales and implementation teams to ensure the continued development of the SynergySuite cloud platform for end users. Bláithín is a critical leader for our operations team and ensures the product vision is executed.
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We’re lucky to have Tim at the helm of our network of data centers. He brings 30 years of enterprise IT experience to helping guide the evolution of our product and solving problems at SynergySuite. Tim is the perfect blend of effective leadership and roll-up-your-sleeves collaboration.
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Paul is at the heart of our product team, and brings an extensive knowledge of SaSS and ePOS as he shapes the direction of our product. He’s integral to our global teams as the go-to internal product resource, and is a natural leader and project manager.
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Zoran is the backbone of our development team in Montenegro, and is responsible for both front and back-end development of our product. He is passionate about implementing agile development processes and has a talent for managing people, processes and software.
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Niall is a food guy and entrepreneur who realized he could make more of an impact on the restaurant industry by moving into the tech side. After more than a decade creating bespoke restaurant and hospitality tech, Niall developed SynergySuite as a solution to the problems he saw when working in restaurants. He is driven by a passion for helping customers succeed through technology.
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Suzanne is the business brain behind the scenes. With a focus on partnerships, future developments and strategy, as well as a background in restaurants, Suzanne helps ground the team and maintains a strong focus on successful enterprise system delivery.
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Bill has led technology companies for more than 20 years, both as investor and executive. He is the founder and chairman of FieldAware. Previously he founded and served as CEO at Fleetmatics, which he led to a successful IPO.
Bill also played a key role in the success of Smartforce (formerly CBT Systems) through the development of partnership strategies with Microsoft, Cisco, Oracle and many others.
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Ken has more than 20 years experience in the service and technology industries. He is currently the chairman and CEO of Cross Group, an organization made up of eight service and rental companies in Ireland and the United Kingdom.
Ken is also an active technology investor and was a founder of Fleetmatics. He is a Fellow of the Institute of Chartered Accountants in Ireland and has qualified as a Chartered Accountant with PWC.
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James is a managing director at First Analysis. He works with companies in a variety of sectors and particularly with businesses that provide software solutions and related services to enterprises. Prior to joining First Analysis in 1997, he was a general manager at Nalco Chemical Co., where he played a key role in expanding Nalco’s service offering to include operating and leasing equipment at customer sites.
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Bill was chairman and CEO of Smartforce (formerly CBT systems), the most successful indigenous tech company in Irish corporate history and the largest elearning company in the world.
After 15 years at Smartforce, McCabe stepped down from executive and board positions to found and develop Oyster Capital Partners, a lead investor in and active advisor to SynergySuite.
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Corey is a managing director (office of the president) at First Analysis, specializing in research and investment in software-as-a-service (SaaS) businesses, particularly in human capital technology. He provides research coverage of leading private and publicly traded companies in his sectors. Prior to joining First Analysis in 2000, he was a development analyst at Systema Corp., where he designed training programs for several large pharmaceutical companies.
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