Recognition Highlights SynergySuite’s Commitment to Excellence in Customer Support
[Lehi, UT, USA] – December 10, 2024 – SynergySuite, a leading global provider of back-of-house restaurant management technology, is proud to announce its recent win of Best Customer Service Award at the BRIX Holdings 2024 conference. This award, presented in partnership with Friendly’s, underscores SynergySuite’s unwavering commitment to delivering outstanding customer support and innovative technology solutions to its clients.
The recognition highlights SynergySuite’s ongoing collaboration with Friendly’s Restaurants, one of America’s most beloved legacy brands, part of the BRIX Holdings portfolio. Together, they have transformed restaurant operations through the successful implementation of SynergySuite’s back-of-house software, which optimizes inventory management, purchasing, food safety, and labor costs.
CEO of SynergySuite, Greg Staley states: “We’re thrilled to be recognized with the Best Customer Service Award at the Brix Holdings conference. Our partnership with Friendly’s has been a fantastic collaboration, and this award is a testament to the hard work and dedication of our entire team. We’re committed to providing exceptional customer service and look forward to continuing to support Friendly’s success.”
Kendra Melamed, Restaurant Technology Support Analyst at Friendly’s, added: “SynergySuite has been instrumental in helping us streamline our operations. Their hands-on approach, coupled with their ability to tailor solutions to our needs, has made all the difference in how we manage our locations. This award is a testament to their incredible support.”
As Friendly’s Restaurants continues to grow and evolve under BRIX Holdings, SynergySuite has played a key role in enabling the brand to adopt technology solutions that boost efficiency and profitability. This award solidifies SynergySuite’s reputation as a company that not only provides powerful back-of-house technology but also stands by its clients every step of the way, and personalized, responsive service.
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About SynergySuite
SynergySuite empowers multi-unit restaurants with a cloud-based, all-in-one back-of-house management solution, driving profitability and streamlining operations. Our eight versatile modules offer customized solutions that save clients 2-8% on food and labor costs, boosting profit margins in a competitive industry. Friendly’s Restaurants, Church’s Chicken, and Shipley Do-Nuts are just a few of the well-known brands that use SynergySuite to manage inventory, purchasing, food safety, scheduling, and more. Learn more at www.synergysuite.com.
About BRIX Holdings
BRIX Holdings, LLC is a Dallas-based, multi-brand franchising company specializing in food service chains. The company’s mission is to provide entrepreneurs with superior franchise opportunities and to propel its brands into nationally and internationally acclaimed chains. The current BRIX Holdings portfolio includes Red Mango®, Smoothie Factory + Kitchen®, Souper Salad®, Orange Leaf®, Humble Donut Co.®, Pizza Jukebox, Clean Juice®, and Friendly’s®.D
