Accurate labor scheduling has long been a thorn in the side of restaurants. While many employees enjoy the flexibility and alternative hours of restaurants, working as an hourly employee with an irregular schedule also means many of your employees are scheduling around a second job, childcare or school. The stress of things like on-call shifts, short notice or the “clopen” back-to-back shift can stress employees and make them less reliable as they try to balance obligations.
This balancing act has led to the passage (or consideration) of predictive scheduling laws in cities and states across the U.S. These laws can mandate:
According to the Economic Policy Institute, as many as 26% of irregular or on-call shift employees, and 19% of employees with rotating or split shifts often experience work-family conflict. The stress and instability these conflicts create can translate into high turnover and a worse customer experience from understaffing, inexperienced employees and employees distracted by personal conflicts.
While predictive scheduling has only passed in a few places, it’s being considered in many more. Even if it’s not the law in your area, implementing predictive scheduling is often worth it as giving employees more reliable schedules will improve your turnover, their reliability and your customer experience. So how do you prepare?
Building better schedules is becoming a must-have in back-of-house restaurant tools. Start implementing predictive scheduling today to get ahead of the regulations.