Frequently Asked Questions

General

SynergySuite is a modular cloud-based restaurant management software platform that is accessed through your existing computer or mobile device. SynergySuite increases restaurant efficiency and profitability through products designed for inventory, purchasing, operations, time and attendance, food safety, reporting, cash management, as well as HR & staffing.

SynergySuite is trusted by thousands of employees and owners at top national restaurant chains, owner operated restaurants, franchisee/franchisor concepts, international pub groups, hotels, and cinemas. View some of our featured customers.

SynergySuite increases restaurant efficiency and profitability through products designed for inventory and purchasing, food safety, cash management, time and attendance, sales analysis, as well as HR and staffing. Read a few customer success stories.

Please request a demo and a salesperson will reach out to arrange a brief consultation call to discuss your needs.

Since SynergySuite requires deep integration with your existing systems, a trial version is currently not available. For a personalized demo of the platform please complete the demo request form.

Log into SynergySuite at: https://www.synergysuite.com/login

Pricing

Visit the pricing page, for a complete list of prices. SynergySuite is only offered as a monthly subscription with discounts offered based on the number of locations and products. A minimum of 3 products is required, one of which need to be Reporting. No hardware purchase is required, but there is a one-time fixed implementation cost that covers configuration and training. Contact us to request a quote for your business.

Volume discounts are offered based on number of locations and products.

There are some integration fees that cover configuration and training. The cost varies depending on the number of locations, and the products you’re interested in.

SynergySuite customers receive the latest software upgrades and updates for free as part of their monthly subscription plan.

No, the monthly subscription cost covers includes unlimited mobile app licenses for all employees at no additional cost.

No, the monthly subscription cost includes unlimited licenses for all employees at no additional cost.

The SynergySuite platform requires subscribing to a minimum of 3 products one of which need to be the Reporting product. Visit the Pricing page for a complete list of prices and add-on products.

SynergySuite can be used on an unlimited number of devices for no additional cost.

Find out how much you can save by entering a few details about your business into our Savings Calculator.

Product

SynergySuite is not a POS system, but requires integrating with your existing POS. See a list of compatible POS systems.

SynergySuite works best for multi-location businesses. There is currently a minimum requirement of 5 locations per customer. This guarantees you a high ROI and makes deploying the solution affordable and fiscally viable.

SynergySuite is designed to work with over 100 POS, accounting, payroll, and distributor systems. View the list of compatible integrations.

SynergySuite is open to adding new integrations, contact us to see if your system is compatible.

Support

Please use the support portal to create a support ticket.

SynergySuite is offered in all countries, but currently only supports the English language.

You can access SynergySuite on a web browser and through the app on iOS and Android devices.

Company

SynergySuite’s offices are located in the US, UK, and Ireland.

Contact us if you would like to become a supported partner or to discuss an integration.

Visit the Careers page for current open positions.