Quiznos Sub Saves 4% on Labor, 2% on Food

By using 5 of SynergySuite’s 8 back-of-house modules, Quiznos was able to reduce labor costs by 4% and food costs by 2% in just a few months. SynergySuite’s comprehensive reporting has also boosted marketing efforts by giving the marketing team more insight into performance of promos to guide future strategy.

As Latin American franchisees, Shan’s stores face some additional unique challenges that North American locations don’t have.

First, they needed multi-currency functionality to report on both American dollars and Costa Rican colones. Second, some items must be shipped from North America and containers may take up to take 6 weeks to arrive, so purchasing intelligence is key to maintaining margins.

Key functionality Quiznos was able to add with SynergySuite included:

1. An easy-to-use platform that managers could access on a phone or tablet. They get up-to-date profit and loss data, live updates on inventory, and predictive labor controls.
2. A single source of truth for all operations data, including role-based reporting so people across the organization can make data-based business decisions on anything from marketing to operations.
3. A better handle on labor costs with scheduling based on projected sales, as well as manager notifications for any scheduling irregularities. This makes end of day processing faster and simpler for managers.
4. Detailed recipe and inventory control that makes it easier to control food costs.
5. Clocking through SynergySuite makes it so employees can clock in on their own devices, and generates clear biweekly reports for HR.