If 2020 has taught restaurant owners anything it is that they need to be nimble, flexible, and have a clear understanding of their business operations so they can minimize loss and identify areas of revenue growth. A 2021 restaurant strategy can help you do that. Use the tools below to create a strategy that will position you for success.
5 Tools That Are Key to Your 2021 Restaurant Strategy
1. Inventory Management.
A strong inventory management system will provide you with data that you can use to ensure adequate inventory levels and re-work your menu to offer only those items that you are certain to be able to provide and/or make you the most money.
2. Staffing & Communications.
Use staffing software to track staffing assignments, absences, and illnesses and send alerts to communicate staffing changes, exposure notifications, or operating hour changes virtually eliminating the need for face-to-face staff meetings and ensuring all employees receive the same information at the same time.
3. Touchless Operations.
Has your operation moved to touchless ordering or online ordering and payments yet? If not, make it part of your 2021 restaurant strategy. These are two areas of operation that will remain in demand going forward, pandemic or not. Customers already expect to be able to use their phones to place orders and make virtual payments; that expectation will only grow. This is a long-term investment that will benefit you now and in the future.
4. Health & Wellness Support.
Keeping staff and customers healthy during 2021 is a must. Healthy employees are essential to your restaurant remaining open. Any effective restaurant strategy for 2021 must include a plan to monitor employee health, communicate exposures, mitigate subsequent exposure risk, and maintain recommended sanitation practices.
5. Reporting Tools.
You can’t truly understand how your restaurant is faring without looking at data reports. There are many software tools available today that help you do this. Use these tools to see what’s selling and what’s not so you can streamline your menu, adjust your ordering process, operating hours, or staffing levels to maximize profitability or run daily P&L reports and keep up with the books for the most current, accurate look at your financial situation so you can pivot when you need to.