Product Manager

Podgorica, Montenegro
Full-Time

The Opportunity:

We are looking to add an enthusiastic, passionate Product Manager to our product team. If you have experience with SaaS software companies and product management, let’s chat.

This is an amazing opportunity to join a fast-growing restaurant software company, with some of the largest restaurant chains in the U.S. as customers. Backed by top venture capital firms, SynergySuite has expanded over the last 4 years across Europe and the U.S. For the right candidate, this is an opportunity to join a rapidly expanding technology team with strong potential to grow your career. We are currently building out our teams in Lehi, Utah; Podgorica, Montenegro; and Dublin, Ireland.

What you’ll be doing:

  • Conceive, develop, and deliver SynergySuite’s vision for developing world-class restaurant cloud software
  • Work with development, design, QA, and other teams to deliver requirements and drive the SynergySuite vision
  • Work with other product managers, product marketing and team leaders to respond to customer situations and assess enhancement requests and requirements against business needs and long-term priorities
  • Contribute in strategy and process discussions
  • Define, maintain, and report on project plans, scoping, milestones and delivery
  • Perform risk assessment, develop risk mitigation and contingency plans throughout the life of the project, and lead problem resolution as issues arise
  • Coordinate with the training team to support project deployment
  • Facilitate change-management process

Required Skills:

  • At least 2 years of experience as a product manager/owner
  • Previous experience in driving key initiatives and product roadmap, working closely and effectively with numerous stakeholders to successfully complete these initiatives
  • Proven ability to work with remote teams
  • Ability to influence team and outside partners on challenging projects/initiatives, obtain buy in, and to see the initiatives to fruition with only high-level oversight and goal setting
  • Must be a natural leader, go-to person, able to win the respect and trust of their peer group
  • Superior verbal and written communication, interpersonal, conflict resolution, and customer service skills
  • Experience with high levels of multi-tasking and prioritizing in a consistently fast-paced, deadline-driven environment

Preferred Skills:

  • Significant experience with SaaS products, especially delivered from Amazon Web Services
  • Previous experience in restaurants/foodservice is preferred
  • Bachelor’s degree (or related experience in lieu of degree)
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