If you work in a restaurant, you’re guaranteed to be around knives. While a quality knife is a valuable tool, it also inherently carries risks to the user and those…

Food safety is an important topic for everyone to know about, especially when it comes to working in a restaurant. It’s of vital importance to the health of both employees…

General and store managers are the captains that keep each of your locations afloat, and sailing in the right direction. A great general manager can make all the difference in…

Shift managers play a vital role in a restaurant's operation, as they oversee the work of front-line team members and ensure that the restaurant runs smoothly. Some key characteristics of…

While customers rarely, if ever, interact with the cooks in your quick-service or fast casual restaurant locations, you know that what they’re really there for is the food! Well-trained prep…

In any quick-service or fast casual restaurant chain, the front-line crew member is the engine that makes the restaurant run on a day-to-day basis. They interact directly with customers, handling…

Restaurant training is most crucial during restaurant employee onboarding, but shouldn’t be forgotten afterwards. After the initial training period and shadowing is complete, the most important areas of knowledge must…

Restaurant Employee Onboarding Flow for New Restaurant Employees Whenever a new employee starts working at your business, there is a lot of training material to cover. One of the best…

Understanding how to best train new employees (and provide ongoing training to those with longer tenure) can feel like an endless buffet. It’s hard to know what to choose and…

Creating a training manual will be a completely different process from one organization to the next. However, the outline generally remains the same, with different specifics depending on your brand. Your…